on coaching, design and ethics

How to delete and revoke their access to your e-mail

In reports coming out about how the unsubscription service has been selling your data to Uber, it has become glaringly clear that not only are they selling your data (which truly should not surprise you a great deal) but they are also storing copies of your e-mail in places beyond your reach. They say this is anonymized, but how it’s anonymized is impossible to say. In one report your e-mail is said to be stored in poorly secured Amazon S3 buckets. The gist of it: there are no guarantees as to where your personal correspondence ends up.

When you sign up for you give them FULL ACCESS to all of your e-mail. As many passwords are sent via e-mail it’s generally a very bad idea to give this type of access to any company.

I encourage you to prioritize being safe rather than sorry and made two short videos with the steps you need to take to revoke access to your e-mail:

Step 1. Delete your account

Log in here.

  1. Choose “Settings” from your profile drop-down.
  2. Scroll all the way down and click “Delete my account”
  3. If you want, select a reason.
  4. Click “Delete My Account” at the bottom.

Step 2. Revoke access for to your Google / gmail account

Revoke access on

  1. Click on “Connected apps & sites” under Sign-in and security.
  2. Click “Manage Apps”.
  3. Find in the list and select it.
  4. Click “Remove”.

While you’re at it you may want to revoke access for all apps that have full access to your e-mail.

Feel better? Well, unfortunately the data has already collected over the years will stay in their ownership. Make this a learning experience.

I’d also take a moment to

  • Enable 2-step authentication.
  • Install and start using a password manager.
  • Make sure you have different passwords on all the sites/apps you use.
  • Go through and revoke access to apps that can control your social media accounts as well.

» Links to changing passwords and enabling 2-step authentication.

Read more about the affair

Per Axbom

Per Axbom


Per Axbom is a Swedish communication theorist born in Liberia. For two decades he has educated digital professionals and helped organizations with digital usability and accessibility. His job is to listen to people and make sure technology does not become a controlling and limiting factor, but instead a sustainable, caring aid. You can hear his voice on UX Podcast.

Digital compassion book cover Per's recent handbook on managing ethics in tech, Digital compassion, is available to order from Amazon in Kindle format. Send an e-mail to Per for more options.

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