on coaching, design and ethics

My opinion pieces, articles, diary entries and rants on everything digital and humanitarian.

First, design no harm

Jul 1, 2019
At the Adobe 99U conference there was an on-stage conversation between author Courtney E. Martin and Tim Brown, CEO of design firm IDEO. During the interview they touched upon the topic of ethics. Author and design consultant Kim Goodwin reacted…

Introducing the Inclusive Panda

Feb 12, 2018
As part of my work on practical methods for integrating ethics thinking into your design process I am producing a set of templates and worksheets. My intent is to encourage ethical, sustainable and inclusive design in all organizations by providing…

AMP Letter

Jan 14, 2018
The openness of the world wide web has been formative to my career, my ability to express myself and my insights about the world around me. Aware of how seminal the Internet can be in stimulating equality I am committed…

Confirmshaming – the art of insulting your target group

Dec 2, 2017
Many of us have come to despise them: the intrusive, unsolicited subscription forms promising you the holy grail of insights and knowledge. But the imaginative rudeness of how companies push people into signing up has grown into a competition delving… — 20 years old

Nov 10, 2017
20 years ago on November 10, 1997, I bought I shared my early experiments building websites. And got my first job as a web designer. Where I discovered the importance of usability. I blogged about all I learned and…

Misusability update #2

Nov 10, 2017
Misusability under every rock When writing a book on misguided digital design you are obviously primed to find content that supports your case. And right now I feel overwhelmed by the many examples out there of people being harmed by…

What social platforms could do to fight online harassment

Nov 2, 2017
When I claim that online harassment happens by design I am often met with raised eyebrows. I am not saying that it’s the intent of designers to encourage harassment, but I am saying that it’s what the resulting design is…

Misusability update #1

Oct 6, 2017
Your impact on people and planet When I tell people I am writing a book about ethics in digital design many assume that it is a book about dark patterns. While there undoubtedly will be overlap I am more interested in the negative…

The Hidden Persuaders of the Digital Age

Sep 19, 2017
Thank you to everyone who attended my talk on the topic of ethics in design at EuroIA. I am hugely thankful for the opportunity. I am seeing more and more digital solutions that contribute to negative impact, putting people and…

Is GPS data in your photo good or bad?

Aug 18, 2017
I love data and I love the Internet. Because I love people. So much good stuff happens as we have access to more knowledge and more people to interact with around the globe. When we use data to enhance our…